DJs Direct LLC

Satisfaction Survey


Event Date: Saturday, August 15, 2009
Event Type: Wedding Ceremony and Reception
Event Location: Coxhall Gardens
Event Staff: Jeremy Gearries
   
APPEARANCE OF DJ: Good
MUSIC SELECTION: Excellent
INCORPORATION OF YOUR REQUEST: Excellent
FRIENDLINESS OF DJ: Excellent
VOLUME CONTROL: Good
SYSTEM APPEARANCE: Good
ONLINE PLANNING ASSISTANCE: Good
PROFESSIONALISM: Excellent
WEBSITE ASSISTANCE: Good
OVERALL PERFORMANCE: Excellent
   
Is there anything specific that can be improved upon? The battery for the lavalier microphone (used for ceremony) should have had a brand new battery put in it by Jeremy himself to be sure that it would work properly, rather that just taking someone's word (whoever he rented it from?) for it that it had a new battery in it. That seems like an easy thing to do to ensure a smooth, professional ceremony. Also, I think the music datebase needs to have more current songs added to it. Otherwise, the 15 song limit for requests should be increased to allow for more current songs.
Additional comments or suggestions? I would recommend more frequent and earlier communication from the DJ to the client (i.e. bride/groom in my case) because I had to ask twice about when I would be contacted and it added some anxiety to the planning. In the end, everything turned out fine but I felt a little bit "in the dark" until I pursued communications.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Marie Cain
Email: mariephillips77 <at> hotmail.com
Phone: 317-366-7387

Survey Submitted on Monday, September 21, 2009