DJs Direct LLC

Satisfaction Survey


Event Date: Friday, March 27, 2009
Event Type: Wedding Reception
Event Location: Omni Severin Hotel Downtown Indianapolis
Event Staff: Jeremy Gearries
   
APPEARANCE OF DJ: Excellent
MUSIC SELECTION: Excellent
INCORPORATION OF YOUR REQUEST: Excellent
FRIENDLINESS OF DJ: Excellent
VOLUME CONTROL: Excellent
EMAIL COMMUNICATION: Poor
SYSTEM APPEARANCE: Good
ONLINE PLANNING ASSISTANCE: Excellent
PROFESSIONALISM: Excellent
WEBSITE ASSISTANCE: Excellent
OVERALL PERFORMANCE: Excellent
   
Is there anything specific that can be improved upon? I want to preface this by saying we LOVED Jeremy and had so many people commenting on how wonderful of a job he did at our reception. The one problem we did have was communication with him. I had emailed him in January and did not receive one response back (even after numerous emails and phone calls to the office) until March, the month of our wedding! I was really frustrated and thankfully his work made up for it but I would greatly recommend his communication be improved upon, especially when other surveys on here mention that communication was his downfall as well.
Additional comments or suggestions? Jeremy did a wonderful job! We had fun meeting with him beforehand, he listened to what we had to say, he did great with our guests and got everyone out on the dance floor! THANK YOU!
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Amber Lee
Email: jeremy.amberlee <at> gmail.com
Phone: 260-704-2505

Survey Submitted on Tuesday, April 14, 2009